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Free Spyware Killer
Free Spyware Killer

Frequently Asked Questions

If you have any questions, the best thing you could do first is to read and search our FAQ section. If you can't find any that matches your problem, please do not hesitate to contact us.

Frequently Asked Questions


Q01: What is spyware?

A: Spyware is a type of computer file that can be installed on computers to collect information about people (and computers) without their knowledge. Spyware is difficult to detect and is hidden from users. Usually the only way to tell if you have spyware is to use a reputable antispyware program. Spyware includes a range of malware such as keyloggers, malicious cookies, tracking software, etc.

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Q02: Why is anti-spyware so important?

A: Websites that host spyware will infect your PC and send your private information to people who intend to use that information for malicious purposes. Anti-spyware is an important tool that will help to stop predators from stealing your identity, accessing your bank accounts, taking control of your internet browser or logging your keystrokes to steal your passwords.

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Q03: How do I know whether my computer has some spyware and need a spyware removal tool?

A: The following are the listed top 10 signs your PC may be infected with spyware and need a spyware removal tool:

Your browser homepage has changed;
Annoying popup windows;
Google is redirecting automatically;
Extra desktop items appear;
Annoying toolbars have appeared;
Anti-virus software is not working properly;
Dialer programs have installed on your computer;
Your computer crashes constantly;
Your hard drive is running out of space quickly;
Your computer is running slowly.

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Q04: How is my computer infected with spyware?

A: Here are some general ways in which spyware finds its way into your computer:

Drive-by download - This is when a Web site or pop-up window automatically tries to download and install spyware on your machine;

Piggybacked software installation - Some applications (particularly peer-to-peer file-sharing clients) will install spyware as a part of their standard installation procedure. For example, a user may unknowingly receive spyware by accepting an End User License Agreement.

Browser add-ons - These are pieces of software that add enhancements to your Web browser, like a toolbar, animated pal or additional search box;

Masquerading as anti-spyware - This type of software convinces you that it's a tool to detect and remove spyware;

Additionally, spyware can be downloaded from email messages, instant messages, and from direct file-sharing connections and so on.

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Q05: How do I avoid spyware?

A: To stay protected against spyware, please bear in mind the following advice:

Be selective about what you download to your computer;
Read licensing agreements;
Watch out for anti-spyware scams;
Beware of clickable ads;
Increase your browser security level and keep them up to date;
Scan your computer often;
The easiest and safest way can be to install a good anti-spyware solution on your computer and keep it up-to-date, staying away from any annoying spyware.

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Q06: Does your anti-spyware utility only find and remove spyware, how about adware?

A: In fact, the "spyware" here in our anti-spyware tool should be interpreted in a broad sense. It equals to "Malware" which is short for malicious software and is typically used as a catch-all term to refer to any software designed to cause damage to a single computer, server, or computer network, whether it's a virus, spyware, adware, etc. So our anti-spyware software can find and remove spyware, adware and other kinds of malware.

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Q07: Where does spyware scanning occur?

A: Free Spyware Killer comes with highly customized feature which allows users to scan different areas of their computers. They can choose to let Free Spyware Killer scan the whole computer, any drives, files, folders, hosts files, processes, registry and cookies, etc.

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Q08: Could I ignore some files when doing spyware scan?

A: Yes. Actually, Free Spyware Killer has an attractive feature to customize file scan, allowing users to ignore certain sizes of files. For example, files larger than 5MB, 10MB, 15MB or ... MB. All you need to do is input a size number you want.

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Q09: Does Free Spyware Killer itself contain any spyware?

A: Absolutely NO. Free Spyware Killer has been tested and examined closely for any signs of rogue software installations and proves to be clean, completely free of spyware, adware, and viruses...

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Q10: Is your anti-spyware software difficult to use?

A: Not at all. Free Spyware Killer is designed with a clean user interface with buttons well organized. Both novice and veteran won't encounter any difficulty in downloading, installing and using it to scan and get rid of various malicious software.

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